Reviews
Rated 4.9 by 386 customers
A rating on its own says very little. What the 386 reviews behind this one keep describing is worth more, so this page sets out what they actually say.
Thermador column in the guest kitchen up on the Lomas Santa Fe side threw a code and I assumed the board. He tested the sensor it was pointing at, replaced that one part, and left. Booked it by phone the evening before.
Our built-in refrigerator stopped cooling just before entertaining. A technician arrived the same day and fixed it within the hour. Exceptional 24/7 responsiveness saved us from a spoiled evening! — Jennifer L., Lomas Santa Fe
Our freezer’s ice maker failed intermittently. The technician quickly diagnosed a faulty valve and resolved the issue efficiently. Their service in the Cedros District is outstanding and reliable. — Mark D., Cedros Ave
What a Solana Beach customer notices
Not the repair. A refrigerator that holds temperature again is the thing they paid for, and nobody reviews the expected. What they write about is the window being real, the price being the one they were quoted, and being told plainly which component had failed and what it does.
Then there is the cabinetry. These are built-in appliances in fitted kitchens, and the fear on the phone is usually less about the compressor than about the panel front and the stone either side of it. The work is done in place, through the grille, as the manufacturer intended, and it shows up in the reviews.
When the answer is "no part needed"
Some of the visits reviewed below replaced nothing: a door seal seated properly, a drain cleared, a water filter long past its date. Solana Beach Sub-Zero Repair charges those as the diagnosis they were, and says so on the doorstep rather than on the invoice.
Appliance down in Solana Beach?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.